The issue involving the Blackboard login page is resolved and service has been restored. On behalf of AITC I would like to apologize for any inconvenience this caused.
If you are still having difficulties when logging into Blackboard and receive an incorrect username/password error, try closing your browser and restarting it. If you are still unable to log in you may need to clear your browser cache. For instructions on how to do this in the Mozilla Firefox web browser, please see the following video:
How to Clear Cache in Firefox: http://cdnapi.kaltura.com/index.php/kwidget/cache_st/1417734613/wid/_316532/uiconf_id/1823052/entry_id/0_d91ax7s7
If you have any other questions or concerns, please feel free to contact AITC at 719.587.7371 or email firstname.lastname@example.org
For any students required to use Blackboard Collaborate in their online course, an extensive list of tutorial videos can be found on the Student Support page provided by AITC. The following link will take you to the Student Support page where the videos are listed under "Using Collaborate" at the bottom of the webpage: http://www.adams.edu/academics/ait/bbstudent.php